Your friend in the digital age
Skip To Menu
Skip To Content
You are here: Residential Home > My Connection > Learn > Getting Started with your Cox Services > Phone Tools
 

Learn

 
 

Your Cox Services

Customize your Phone Service with Phone Tools

Your first weekend away without the kids and you’re having a blast, right? Not quite. You see, this is their last weekend before mid-terms and you want to make sure they’re cracking the books, not tying up the home phone chatting with friends and significant others.

Easy to do with Phone Tools from Cox. All you need is a computer with Internet access and, after just a handful of clicks, you can look over a real time list of all incoming and outgoing calls on your home phone. Hey, there’s no way your kids’ place on the Honor Roll is going to be lost to a three-hour discussion on who wore what to the cafeteria Friday.

Call Tracking

Call Tracking is just one of many things you can do with Phone Tools. Free for all Cox home phone and high speed Internet subscribers, Phone Tools lets you manage and customize your home phone service from any place you have Internet access. This is an incredibly convenient service for people who are always on the go, and, as you read above, a benefit to parents with kids who’ve reached the “calling” stage. 

Here are three more standout things you can do with Phone Tools.

Get Email Notice of Voice Mail Messages

With Phone Tools, you can set up your voice mail service to send you email alerts – to any email address you want, including your work email – each time a voice mail message is left on your home phone. The email will contain a recorded copy of the original message, allowing you to listen to it and then delete the email after, if you want, without deleting the original message saved on your home phone.

Change Call Forwarding From Anywhere

You had to leave the house on the quick to take your kid to the doctor, but you’re expecting a call from your real estate agent within the hour. Using your web-enabled smartphone, you can sign in to your Phone Tools account and set the Selective Call Forwarding feature to forward only your real estate agent’s call to you and your smartphone at the doctor’s office.

Switch Up Your Voice Mail Greeting

You can easily change your home phone’s voice mail greeting from anywhere online. You can choose one of the greetings you’ve already recorded and saved in your voice mail service or choose from one of five options provided to you by Phone Tools.  The one you choose is the greeting callers will hear when they want to leave you a voice mail.

Click here for more info on Phone Tools: quick and easy online access to your Cox Digital Telephone service.

 
 
 
Learn Highlights

Maximize your at-home viewing experience with a home theater.

Get ready for a lesson in what's so hot about sports with Cox... and a healthy dose of smack talk.

Forget the movie theater! Experience 3D at home with Cox Advanced TV.

People love Facebook or they hate Facebook. Whatevs, as the kids say.

Video: Tech Tips

Get pointers on how to best use your clicker.

Learn how to get the most from your TV service with the pros at Cox.

The pros at Cox give their tips on setting up your home network.

Maximize your at-home viewing experience with a home theater.

Learn how to get the most from the Web with the pros at Cox Communications.

Setting up parental controls is easy with Cox.

Worried about online safety? Learn about security from the Cox pros.

Video: User Stories

Let your Cox services help keep your family bond strong, even if you're not all under the same roof.

Find out how this family stays connected across the country.

Find out how this family uses Cox services to stay ahead of the curve.

Bring it all together to stay in touch with the world.

If music is your life, Cox services can help you live it.

How can you keep your kids safe with so much out there?

Get ready for a lesson in what's so hot about sports with Cox... and a healthy dose of smack talk.