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Configuring the Thunderbird v.3 Email Client

Last Updated: Mon, 18 Apr 2011 > Related Articles

Summary

Learn how to configure Mozilla's Thunderbird email client.

Solution

POP vs. IMAP

POP is the recommended incoming mail server when you primarily use a mail client (i.e. Outlook, Windows Mail, Thunderbird, etc.) to receive email to your computer.  However, if you also plans to regularly use a smartphone (i.e. Blackberry, Iphone, Android, etc.) or the Cox Business Email web interface to receive mail, then IMAP should be used.  Instructions for both configurations are below.

 

 

1

Open Thunderbird.

 

 

2

From the Tools menu, select Account Settings.

 

3

Click the Account Actions button and select Add Mail Account.

 

 

4

Enter your email account details and click Continue.


 

 

5

Thunderbird will attempt to determine your account settings based on the domain portion of your email address. You can abort this by clicking Stop. In either case, the Mail Account Setup screen will appear.


 

 

6

Edit the server names and port information:

  • Incoming is pop.coxmail.com
  • Select POP in the first drop-down list
  • The port for incoming mail (POP) is 995

Click Manual Setup.

 

Note: If you are configuring email for your smartphone, use IMAP configuration instead, outlined below.

7

Click Outgoing Server (SMTP) in the left-hand menu.

In the Outgoing Server (SMTP) Settings box, select the email account and click Edit.


8

Enter the correct outgoing server name and port information:

  • Server name is smtp.coxmail.com
  • Port is 465
  • Select User name and password
  • User Name is the customer's email address
  • Select Use secure authentication
  • Connection security is SSL/TLS

Click OK.


 

 

9

Click OK.

All steps complete.

Configuring IMAP

If you are using IMAP for your incoming mail server, the Mail Account Setup screen in Step 6 should be configured as follows:

  • Edit the server names and port information:
  • Incoming is imap.coxmail.com
  • Select IMAP in the first drop-down list
  • The port for incoming mail (IMAP) is 993
  • Select SSL/TLS in the second drop-down list

Click Manual Setup


Continue to Step 7.

 


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