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Voice Support

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Using Caller ID

Last Updated: Wed, 02 Nov 2016 > Related Articles


See who's calling before you answer the phone.


How it works: When you receive a call, the name and number of the person calling you is shown on your Caller ID display screen.

How to use the service:
  1. When you receive a call, wait until your telephone completes the first ringing signal.
  2. The telephone number calling you and the name associated with that number in telephone company records will automatically appear on your display screen.

Note: Subscription to Caller ID requires the lease or purchase of a display telephone or an add-on display unit. If a letter "P" or "Private" appears on your display after the first ring, the caller may have blocked the display of their name and number by pressing *67 before placing the call. If "unknown name", "unknown number", "out of area", or "O" appears, the caller is in an area that does not support Caller ID services.

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