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Voice Support

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Uploading an Audio File in VoiceManager

Last Updated: Tue, 12 May 2015 > Related Articles


Learn how to upload an audio file for use in VoiceManager Applications.


In VoiceManager, you have the ability to upload a pre-recorded audio file for use with the following applications:

  • Music on Hold
  • Auto Attendant
  • Custom Ringback

To record a file, you will need a microphone and any off-the-shelf program that is capable of producing an audio file with the following specifications:

  • CCITT, u-law, or a-law codec
  • WAV file format
  • Sample rate = 8 KHz
  • 8 bit
  • Mono audio

After the file has been created, you can upload it to any of the above applications when presented with the option.

For more information about VoiceManager features, see Getting Started with VoiceManager.


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