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Activating the Call Forwarding Not Reachable Feature in VoiceManager

Last Updated: Fri, 30 Aug 2013 > Related Articles

Summary

Learn how to activate the Call Forwarding Not Reachable feature in VoiceManager.

Solution

Call Forwarding Not Reachable allows you to forward all of your incoming calls to a different phone number when the phone system is not operational; for example, due to a power outage, cable cut, or device connection issue.

Benefits

Continuity — Enables calls to be answered during an outage or disaster recovery situation.
Automatic — After initial set up, 24x7 Business Continuity occurs automatically on all routing.
Flexibility — The telephone number used for routing calls can be changed instantly from any internet connection.

Setup

Use the following steps to activate the Call Forwarding Not Reachable feature

1

From the Voice Tools menu, click the Incoming Calls option.

2

Click the Call Forwarding Not Reachable link.

3

Click the Call Transfer Recall On button to activate this feature.

From your phone, you may elect to use feature access codes *94# to activate and *95# to deactivate the feature.

 

4
Enter the Call Forward To phone number.
5

Click OK to save.

 


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