VoiceManager System Management
Last Updated: Tue, 22 Nov 2016 > Related Articles
Learn how to manage the system setting of VoiceManager.
The instructions on this page are specific to the new VoiceManager portal. If you have not opted-in to this trial, you may find support for the previous version of VoiceManager at the VoiceManager Learning Center.
|Getting Started||Business Applications||Call Settings||System Management||Telephone Guides||Resource Center|
The array of available VoiceManager Company Features can be selected and customized to meet your firm's needs. VoiceManager provides your operation with full administrative privileges to manage everything from simple call routing to advanced call management.
|Resource||Description||Learn More||Learning Tutorial|
|User & System Management|
|Account & Authorization Codes||Control and track monthly toll costs by department, account, customer, or project by requiring individuals or groups to use an account code or authorization code.||View Tutorial|
|Group Directory||Manage contacts quickly and efficiently with Group Directory. Maximize productivity by reducing the time spent looking for customer information.|
|Schedules||VoiceManager services provide time and holiday schedules to customize incoming call management based on a preconfigured calendar. They are created as events based on holidays, date, day of week, time of day, and recurring pattern options.||View Tutorial|
|Incoming Calling Plan||Maximize efficiency by managing the way incoming calls are received by employees with Incoming Calling Plan settings.||View Tutorial|
|Outgoing Calling Plan||Outgoing call settings maximize productivity in the workplace by providing a means of managing how calls are made and transferred.||View Tutorial|
|User Profile & Feature Settings||Increase efficiency and productivity with one location to manage phone users and personal features!|
Office Administrators can quickly and easily set up employees on the Web Portal and assign telephone numbers.
|Voice Portal||Enjoy the flexibility of managing your phone service by calling an interactive voice response to manage or use features and update passwords.||View Tutorial|
|Outlook Integration||Save time and return calls more quickly with click-to-call functionality enabled through contacts available from your Outlook directories.||View Tutorial|
|Personal Status Manager||One click and you are on the go! Maximize productivity and customer service by choosing from four pre-set options to receive calls anywhere, anytime.||View Tutorial|
|Contact List||Make fast work of managing business contacts! Quickly and easily personalize and manage a contact list using the Contact List feature. Administrators can also manage the Common Contact List that is accessible to all employees.||View Tutorial|