Remote Control Will Not Work
Last Updated: Wed, 21 Dec 2016 > Related Articles
Find quick fixes for remote controls that do not work.
Refer to the Programming Your Cox Remote Control for additional details about Cox remote controls.
|Symptom||Possible Causes||Quick Fixes|
|Remote will not turn on the TV.||The remote may not be in Cable mode.|
|Remote works sometime.|
The range of the remote control is 15 feet, via direct line of sight to the cable box.
|Remote will not change channels or turn on the TV.||Batteries may be depleted.||Try this quick test: Press the Power button on the front of the cable box. If the box turns On or Off, then it is the remote -- install new batteries in the remote.|
Also verify the equipment is plugged in to a power outlet; verify any loose cables are tightened; and if a wall switch controls the power On / Off, make sure the wall switch is in the On position.