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TV Support

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Fix Your No Picture Problem with No Cable Box

Last Updated: Tue, 15 Nov 2016 > Related Articles


Use the steps below to troubleshoot and solve your no picture problem.





Signal interruption may be caused by something as simple as a missed payment. Double check your latest Cox bill to make sure you're up to date on payments. Want to view your statement or make a payment online? 

If your account is in order, go to Step 2.


Check your TV settings.

Still having picture problems? Go to Step 3.


Check for loose connections.

Still having picture problems? Go to Step 4.


Bypass Equipment.

Still experiencing picture problems? Click here for more TV picture help.

Go back to Quick Fixes for TV Picture Problems.


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