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Quick Steps to Start Using Security Suite

Last Updated: Mon, 14 Nov 2016 > Related Articles

Summary

Start using Security Suite right away.

Solution

To install Cox Business Security Suite you must have a Cox Business MyAccount Profile. If you already have a MyAccount Profile, please go to Activating Cox Business Security Suite from MyAccount.
 
Visit cox.com for more information regarding Cox Business Security Suite.

First-Time Access to MyAccount

  1. You will receive a welcome email prior to your installation date from myaccount@coxbusiness.com.
  2. The email will include your username and password.
  3. Click on the embedded link within the email to complete the registration process.
  4. In the center of the window, click on Go to Login Page.
  5. Look for Welcome to your new Cox Business Services -- MyAccount.
  6. Complete the personalized secret question and answer.
     
    Note: The answer must be between five and twenty characters in length.
     
  7. Complete the contact options and preferences information.
  8. Click Save.
  9. You have now successfully logged into the Cox Business MyAccount application.

Activating Cox Business Security Suite from MyAccount  

  1. After successfully logging into MyAccount, select the Data Tools menu.
  2. Click Security Suite or click Activate Security Suite in the center of the window.
  3. Read the Security Suite License Agreement and click Accept.
  4. Click the Continue button on the lower-right-hand corner of your window.
  5. An email notification will be sent to you within a few minutes.
    • Before you continue, make sure you have uninstalled existing desktop antivirus, antispyware, and firewall software already installed on your PC. 
    • Make sure to adjust your security and privacy settings in Internet Explorer to Medium.
       
      Note: You must be running Internet Explorer 5.5 or higher.
       
    • View the install Demo at http://www.mcafee.com/tpinstall
  6. When the email notification arrives, click the URL (in step #2 of the email) to download and install the Cox Business Security Suite software.
     
    Note: You must have an active Internet connection to download and install the software.
     
  7. Click on the install button to run the download manager.
  8. Click on run to download the installer program.
     
    Note: Make sure all POP UP blockers are disabled before going to the next step.
     
  9. Click run to initialize the installer.
  10. You will see a series of windows describing the downloading, updating, and installing of your security suite software.
  11. Click Restart to restart your computer and finish the installation of your Cox Business Security Suite.

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