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Password Guidelines

Last Updated: Wed, 13 Jan 2016 > Related Articles


Use these guidelines when creating a password for you Cox Business accounts.


Your password is the key to your Cox email account. These tips will make it difficult for others to guess your password and help to keep your account secure. 

Important: Keep in mind, Cox employees will never ask you for your password. 

When creating a password, do not use any combination of consecutive numbers or letters such as “12345678”, “lmnopqrs”, or adjacent letters on your keyboard such as “werty.” Also do not use for passwords, words or dates that are easily guessed, such as account login names, your spouse’s name, or your birthday. Hackers use sophisticated tools that can rapidly guess passwords based on words in the dictionary in different languages, even common words spelled backwards. There are a few guidelines you can use to ensure that your password is secure. 

A secure password should

  • Contain at least eight characters
  • Contain at least one symbol or number
  • Consist of a combination of lower- and uppercase letters (for example, IsDIMs)
  • Another idea is to use a passphrase. A passphrase is a sentence that you can remember, such as “You can’t teach an old dog new tricks.” Use the first letter of each word of the sentence. In this example your password would be “yctaodnt.”

A good password should not be

  • An alphabetic series either forwards or backwards (such as, ABCDEF or FEDCBA). 
  • A numeric series, either forwards or backwards (such as, 123456 or 654321). 
  • A string of all identical letters or numbers (such as, AAAAAA or 111111). 
  • A common keyboard shortcut (such as, ASDFG or QWERTY). 
  • An easily guessed word such as your name, User ID, PID, or any variation thereof (backwards, changing case).
  • A word(s) referring to anything noticeable about you, such as the name of your spouse, child, pet, or favorite sports team. 
  • A word that appears in a dictionary. In addition to these guidelines, be sure to keep your passwords secret, to monitor your accounts, and to change your passwords often.



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