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Managing Users in MyAccount

Last Updated: Fri, 17 Jun 2016 > Related Articles

Summary

View the steps to manage individual users in MyAccount.

Solution

Follow the steps below to access the Roles window in MyAccount.

  1. Navigate your browser to myaccount.coxbusiness.com.
  2. Enter your User ID and Password.
  3. Click Profile Administration and select Manage Users/Roles/Accts.
  4. At the top of the window, click the USERS tab.
     
    Note: Below, select Edit or Delete an Existing User or Adding a New User for additional steps to complete the desired task.

Edit or Delete an Existing User

  1. To the right of the user you wish to edit or delete, click View.
  2. Edit the desired information.
     
    Edit the Applicable Information
  3. Click Save.

Add a New User

  1. In the lower right corner or the window, click Add New User.
  2. Enter information in the following fields.
FieldDescription
UsernameThis must be a valid email address.
User's First NameThis name is simply for registration. It does not make either you or the person whose name is entered the primary billing or technical contact.
User's Last NameThe last name used for registration.
Primary Office NumberYour primary office number.
  1. Select the applicable account and roles to associate with the user.
  2. Click Save.

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