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Managing Roles in MyAccount

Last Updated: Fri, 18 Nov 2016 > Related Articles


Learn how to manage roles in MyAccount.


Follow the steps below to access the Roles window in MyAccount.

  1. Navigate your browser to myaccount.coxbusiness.com.
  2. Enter your User ID and Password.
  3. Click Profile Administration and select Manage Users/Roles/Accts.
  4. At the top of the window, click the ROLES tab.
    Note: Below, select Editing or Deleting a Role or Adding a New Role for additional steps to complete the desired task.

Editing or Deleting a Role

  1. To the right of the role you wish to edit or delete, click View.
  2. On the EDIT AN EXISTING ROLE window, take the following steps to edit the applicable field.
    • To change the Role Name or Description, enter the new information in the field.
    • To add a privilege, from the Available column, click the privilege then click ADD.
    • To remove a privilege, from the Selected column, click the privilege then click REMOVE.
    • To delete a role, click DELETE ROLE.
      Note: Deleting a role will not remove or modify usernames, but may impair their ability to access site functionality.
      Edit or Delete Roles

  3. Click SAVE.

Adding a New Role

  1. In the lower right-side corner, click Add New Role.
  2. Complete the Role Name and Description fields.
  3. To add privileges, in the Available column, click the privilege then click ADD.
    Note: Repeat step 3 until all needed privileges have been added.
  4. Click Save.

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