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Using the Ping Command to Test Connectivity

Last Updated: Thu, 10 Sep 2015 > Related Articles

Summary

The ping command is a simple way to validate that your computer internet connection is active. Follow these steps to run a ping test to ensure connectivity.

Solution

Ping is a very basic diagnostic command that you can use to validate that your computer is connected to the Internet. Use the steps below to run a ping test.
 

Windows 2000, and XP

  1. Go to Start.
  2. Click Run.
  3. Enter CMD, click OK.
  4. Once the DOS prompt comes up, enter the following commands:
    • ping 192.168.1.1 [enter]
    • ping 63.72.108.225 [enter]
    • ping sbc.net [enter]

Windows 98/ME

  1. Go to Start.
  2. Click Run.
  3. Enter COMMAND, click OK.
  4. Once the DOS prompt comes up, enter the following commands:
    • ping 192.168.1.1 [enter]
    • ping 63.72.108.225 [enter]
    • ping sbc.net [enter]

Use the information in the table below to determine connectivity.
 

If...Then...
You receive a four-line return and a summary explaining how much data was transferredYou are connected to the Internet
The command times out or there is a slow return

As a first troubleshooting step, turn your modem and router off then back on.


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