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Billing & Account Support

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Forgot MyAccount Password

Last Updated: Tue, 26 Jan 2016 > Related Articles


If you forgot or lost you MyAccout password, follow these steps to request a new one.


Access to the MyAccount platform is typically created for you by the person in your company that has been designated as the Administrator. You should be set up as a MyAccount User and have already received a Welcome email from Cox Business with your temporary password.

If you have been established as a User but have forgotten or lost your password, or it has been purged in a spam filter, follow the steps below and a new one will be emailed to you immediately.

Go to the MyAccount website at: https://myaccount.coxbusiness.com.

Click the Forgot Password? link.

Forgot Password


Enter the email address associated with your MyAccount username and click the Reset Password link. An email with the new generated password will be sent immediately.

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