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Setting Up Schedules

Last Updated: Tue, 09 Jul 2013 > Related Articles

Summary

Learn how to configure incoming call schedules in VoiceManager.

Solution

The instructions on this page are specific to the new VoiceManager portal. If you have not opted-in to this trial, you may find support for the previous version of VoiceManager at the VoiceManager Learning Center.



Schedules allow you to configure timeframes that define how incoming calls will be managed. Once schedules are created, they appear as an option available for selection on other feature setting pages, such as Sequential Ring, Auto Attendant, and Call Notify. This feature is available with any VoiceManager package or IP Centrex service.

Use these steps to configure schedules in VoiceManager.

2

Enter your User ID and Password to log in to VoiceManager MyAccount, then click the Sign In button.

VM_Login

3

Click the VoiceManager Tools menu in the left navigation bar.

VoiceManager Tools menu

4

Click the User & Management System tab.

5

Under the User Management section, click Schedules.

6

Click the Add Schedule/Event link.

7

Enter a description in the Schedule Name field.

8

Select the Type: Regular or Holiday.

Note: Create separate schedules for an event if both a Regular and Holiday Schedule are desired.

9

Select the Access: Group or Personal.

10

Enter a description in the Event Name field.

11

Enter a Start Time for the date

12

Enter an End Time for the date and time of the event.

13

Choose if and when the Event Recurs.

14

Click the Save or Save & Add Another button.

Result: A message indicates your Schedule and Event were added.


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