Ping is a very basic diagnostic command that you can use to validate that your computer is connected to the internet. Use the steps below to run a ping test.

Windows 2000, and XP

1. Go to Start.
2. Click on Run.
3. Type CMD and click on OK.
4. Once the DOS prompt comes up, type the following:
   • ping 192.168.1.1 [enter]
   • ping 63.72.108.225 [enter]
   • ping sbc.net [enter]

Windows 98/ME

1. Go to Start.
2. Click on Run.
3. Type COMMAND and click OK.
4. Once the DOS prompt comes up type the following:
   • ping 192.168.1.1 [enter]
   • ping 63.72.108.225 [enter]
   • ping sbc.net [enter]

All Steps Complete.

You should receive a four-line return and a summary explaining how much data was transferred from the remote domains and how quickly. If you receive time-outs or slow returns, power cycle your modem and router as a first trouble-shooting step.