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Zoom 5241 Cable Modem

Last Updated: Fri, 13 Jan 2012 > Related Articles

Summary

This article provides an overview of the available ports and an explanation of the status lights on a Zoom 5241 cable modem.

Solution

 

 


The Zoom 5241 is a DOCSIS 2.0 cable modem. 

Front View

After the cable modem has successfully registered on the network, the POWER, DS, US, and ONLINE indicators illuminate continuously to indicate that the cable modem is online and fully operational. For more details, refer to the Modem Lights section.

Back View

The Zoom 5241 has the following ports available on the back of the modem:

  • Power - Connects the cable modem to the power adapter.
  • RF - Connects to the cable wall outlet
  • USB - Connects to the USB port on your computer. 
  • LAN - Connects to the Ethernet port on your computer.

Modem Lights

The modem lights indicate the current status of your cable modem. To troubleshoot any connection problems, use the table below.

Ethernet Connection - Modem functioning correctly

Modem Looking for Cable Connection 

Modem LightStatusProblemSolution
PowerOffNo powerVerify power supply connections and electrical outlet, also make sure the outlet is not connected to a switch.
DS BlinkingModem is establishing a connection from the Internet to the computer.Verify cable connections and try resetting the modem.  If cable is ok & modem reset does not work, contact Customer Support.
SolidNoneN/A
USOffModem is establishing a connection from the computer to the Internet.Verify cable connections and try resetting the modem.  If cable is ok & modem reset does not work, contact Customer Support.
SolidNoneN/A
ON Line BlinkingModem is establishing a connection to the cable provider.Verify cable connections and try resetting the modem.  If cable is ok & modem reset does not work, contact Customer Support.
SolidNone. Modem connection established.N/A
LinkBlinkingNone. Data is flowing between the computer and the Internet.N/A
SolidNone. Modem is Connected to LAN device.N/A

MAC Address Label

MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Manufacturer Resources



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