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Setting Up Outgoing Calling Plan

Last Updated: Tue, 09 Jul 2013 > Related Articles

Summary

Learn how to configure the Outgoing Calling Plan feature of VoiceManager.

Solution

The instructions on this page are specific to the new VoiceManager portal. If you have not opted-in to this trial, you may find support for the previous version of VoiceManager at the VoiceManager Learning Center.



Outgoing Calling Plan allows you to manage outgoing or transferred calls by groups or accounts. These
settings can be customized for anyone subscribed to VoiceManager or IP Centrex services.

To configure Outgoing Calling Plan for a group, use the steps below.

2

Enter your User ID and Password to log in to VoiceManager MyAccount, then click the Sign In button.

VM_Login

3

Click the VoiceManager Tools menu in the left navigation bar.

VoiceManager Tools menu

4

Click the User & System Management tab.

5

Under the Call Access section, click the Outgoing Calling Plan link.

6

Click the checkboxes from the columns listed to define a call plan for an Account.  

7

Click the Save button.

Outgoing Calling Plan by User

To configure Outgoing Calling Plan for a single user, use the steps below.

1

Follow steps 1 through 4 above.

2

Under the Call Access section, click the Outgoing Calling Plan link.

3

Under the Outgoing Calling Plan By User section, click the Show Users drop down menu.

4

Locate an employee from the User Name list, or Search by entering a first name, last name, phone number, or email address in the drop down space provided to edit an existing call plan.

5

Click the Edit link.

6

Click the Outgoing Calling Plan checkboxes to select or deselect the call types listed.

7

Click the Save and Return button.


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