TV Support

How To

• Select Audio Settings for a DVR Cable Box Help for selecting between Two Channel (Stereo), Dolby Digital, and HDMI.

Troubleshooting

• Turn Closed Captioning On or Off Unwanted text scrolling during programming? Like to read along during shows? Learn how to turn Closed Captioning on or off.
• Fix Your Distorted Picture Problem for Cable Through a Cable Box Use the steps below to troubleshoot and solve your distorted picture problem.
• Change Your Aspect Ratio Settings Black bars at the edges of your screen, pinched or stretched picture, or picture cutting off at the edges? Learn how to adjust your ...
• Bypass Your Video Equipment If you are still experiencing problems with your TV picture, try bypassing all external equipment to test the signal and cable.

• Fix Your No Picture Problem with CableCARD Service Use the steps below to troubleshoot and solve your no picture problem.
• Fix Your Distorted Picture Problem for TVs Using CableCARD Use the steps below to troubleshoot and solve your distorted picture problem.
• Turn Captions On or Off, HD Cable Box Follow these steps to turn Closed Captioning on or off on your HD cable box.
• No Sound or Picture on TV Common troubleshooting steps for common no audio and/or no video issues on Cox Digital Cable.
• Check Your TV Settings If you've watched a movie or played games on your TV, settings may have changed. Follow these steps to check your TV's settings.
• More Troubleshooting Help Find out how to get service for your TV equipment when home troubleshooting doesn't resolve the issue.
• Fix Your Distorted Picture Problem for Cable with No Cable Box Use the steps below to troubleshoot and solve your distorted picture problem.
• Turn Captions On or Off, No Cable Box Your TV has a settings option to turn Closed Captions on or off.
• Fix Your No Picture Problem with No Cable Box Use the steps below to troubleshoot and solve your no picture problem.
• Turn Captions On or Off, Cable Box with DVR Follow these steps to turn Closed Captioning on or off on your cable box with DVR.
• Change Aspect Ratio on Motorola Cable Boxes Eliminate black bars and pinched or stretched images! Just follow these steps.
• Quick Fixes for Audio Problems Find instructions on how to resolve common audio related problems.
• Change Aspect Ratio on Cisco-Scientific Atlanta DVR Cable Boxes Eliminate black bars and pinched or stretched images! Just follow these steps.
• Check for Loose Connections Loose or damaged wires and cables can ruin your viewing experience. We'll help you track down loose connections.
• Troubleshooting No Picture During Pay-Per-View Event Learn how to resolve No Picture During Pay-Per-View Event
• Change Aspect Ratio on Cisco-Scientific Atlanta HD Cable Boxes Eliminate black bars and pinched or stretched images! Just follow these steps.
• Quick Fixes for TV Picture Problems Black screen, blue screen, snow or tiling? Learn quick troubleshooting steps for your TV picture problem.
• Fix Your No Picture Problem With Cable Box Use the steps below to troubleshoot and solve your no picture problem.
• Reset Your Cable Box Resetting your cable box can resolve issues associated with lost signal or low signal. To reset your cable box, follow these steps: