Billing & Account Support

1. Navigate your browser to myaccount.coxbusiness.com. 
2. Click Profile Administration and select Manage Users/Roles/Accts. 
3. Now you can begin to manage the roles associated with this profile. 
4. Start by clicking the Roles tab at the top of the page.

Editing/Deleting a Role

1. Click View to the immediate right of the role you wish to edit or delete. The role information appears onscreen.
   
   
   
   
2. Edit the role name, description and or privileges associated.
3. Click Save.

Note: To delete the role altogether, click Delete Role. Deleting a role will not remove or modify usernames, but may impair their ability to access site functionality.

Adding a New Role

1. Click Add New Role in the lower right-hand corner of the screen.
2. Fill out the following fields:
   

3. Add the desired privileges to associate with the user.
4. Click Save.