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Cox Business PRI and Digital Trunk Services

Features and options to suit your business
Personal Mobility - available per DID user

The way you communicate with your customers and workforce productivity won't suffer. With these features, you and your employees will have the appearance of working in the office, no matter where you are.

  • Call Forward Busy
  • Call Forward Don’t Answer
  • Call Forward Not Reachable
  • Remote Office
  • Work from Home
  • Work from Anywhere
  • Simultaneous Ring
  • Sequential Ring
  • Voice Portal Calling
  • Remote Access to Call Forwarding
  • Change Your Personal Status Manager
  • Change Your PIN
  • Personal Call Manager
  • Click-to-Dial, Redial, Hold, Transfer, 3-Way Calling
  • Calling Line ID Delivery
  • Phone List (Personal, Group, Call Log)
  • Outlook Integration
Business Trunk Group Continuity

A mission-critical capability, allowing your business to keep functioning during service disruptions with these key features:

  • Call Forward Not Reachable
  • Call Forward Always
Cox DS-1 Digital Trunk

Supports up to 24 individual voice-grade trunks and allows aggregation of multiple digital trunks onto a single facility with:

  • Interface of 1.544 Mbps Connection with PBX System
  • Loop Start
  • Ground Start
  • 100% SONET Transmission
  • DID, DOD, and Two-Way
  • Dial Pulse Signaling
  • Automatic Number Identification (ANI) on dedicated service
  • Dial Number Identification Service (DNIS) on dedicated service
  • Handoff Interfaces of RJ48X, DB15, RS232, and RS530
Cox PRI Digital Trunk

Supports up to 23 individual voice-grade trunks and allows control of individual channels of the DS-1 pipe for PBXs, LAN gateways and host computers with:

  • Interface of 1.544 Mbps with ISDN Signaling to a PBX System, LAN or Host Computers
  • Loop Start
  • Ground Start
  • 100% SONET Transmission
  • DID, DOD, and Two-Way
  • Dial Pulse Signaling
  • Automatic Number Identification (ANI) on dedicated service
  • Dial Number Identification Service (DNIS) on dedicated service
  • Handoff Interfaces of RJ48X, DB15, RS232, and RS530

PRI & Digital Trunk

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Minimum term service agreement required. Telephone Modem equipment may be required. Telephone Modem uses household electrical power to operate and has backup battery power provided by Cox if electricity is interrupted. Telephone service, including access to e911 service, will not be available during an extended power outage or if the modem is moved or inoperable. For long distance service Cox must be selected as both primary interexchange carrier and local interexchange carrier.  Long distance minutes apply only to outbound, direct-dialed calls within the United States and to Puerto Rico, U.S. Virgin Islands, Northern Mariana Islands, and American Samoa.  Long distance minutes that are sold in minute packs or packages are billed in six second increments and fractions of minutes are rounded up to the next full minute.   Unused long distance minutes do not carry over to the next month. Overage rate will be charged for each additional long distance minute after long distance minutes in package are used. Early termination of service agreement including minute packs may result in re-rate of long distance minutes - see service agreement for details.  Other restrictions apply. Telephone services are provided by an affiliate of Cox Communications, Inc.