VoiceManager System Management
Last Updated: Tue, 16 Jul 2013 > Related Articles
Learn how to manage the system setting of VoiceManager.
The instructions on this page are specific to the new VoiceManager portal. If you have not opted-in to this trial, you may find support for the previous version of VoiceManager at the VoiceManager Learning Center.
|Getting Started||Business Applications||Call Settings||System Management||Telephone Guides||Resource Center|
|Resource||Description||Learn More||Learning Tutorial|
|User & System Management|
|Account & Authorization Codes||Control and track monthly toll costs by department, account, customer, or project by requiring individuals or groups to use an account code or authorization code.||View Tutorial|
|Group Directory||Manage contacts quickly and efficiently with Group Directory. Maximize productivity by reducing the time spent looking for customer information.|
|Schedules||VoiceManager services provide time and holiday schedules to customize incoming call management based on a preconfigured calendar. They are created as events based on holidays, date, day of week, time of day, and recurring pattern options.||View Tutorial|
|Incoming Calling Plan||Maximize efficiency by managing the way incoming calls are received by employees with Incoming Calling Plan settings.||View Tutorial|
|Outgoing Calling Plan||Outgoing call settings maximize productivity in the workplace by providing a means of managing how calls are made and transferred.||View Tutorial|
|User Profile & Feature Settings||Increase efficiency and productivity with one location to manage phone users and personal features!|
Office Administrators can quickly and easily set up employees on the Web Portal and assign telephone numbers.
|Voice Portal||Enjoy the flexibility of managing your phone service by calling an interactive voice response to manage or use features and update passwords.||View Tutorial|
|Outlook Integration||Save time and return calls more quickly with click-to-call functionality enabled through contacts available from your Outlook directories.||View Tutorial|
|Personal Status Manager||One click and you are on the go! Maximize productivity and customer service by choosing from four pre-set options to receive calls anywhere, anytime.||View Tutorial|
|Contact List||Make fast work of managing business contacts! Quickly and easily personalize and manage a contact list using the Contact List feature. Administrators can also manage the Common Contact List that is accessible to all employees.||View Tutorial|