Personal Call Manager
Last Updated: Mon, 25 Jun 2012 > Related Articles
Learn about Personal Call Manager feature for VoiceManager
Mobility — Places, answers, and re-routes calls from an Internet browser and any direct-dialed telephone number regardless of your location.
Service — Offers one-click dial for frequently called numbers, conferences dialed parties, and provides a more professional call handling experience with Music On Hold options through a single computer screen.
Accessing Personal Call Manager
From the Voice Tools menu, click the Personal Call Manager link.
Allows you to activate or deactivate
|Profile||Designate your availability status according to profiles you have created in the Personal Status Manager feature.|
|Enter Phone Number||Enter the phone number you want to call. If you are away from the office, VoiceManager calls you on the Remote Office number you chose. Once you answer that phone, the system places the call.|
Dial the number that is entered in the Enter Phone Number field or the phone number selected in the contacts or history.
Note: You can use any of the Feature Access Codes for your service by inserting the code into the Enter Phone Number space and then clicking on Dial.
|Redial||Call a previously called number.|
|Transfer||Dial a second number and use this option to send the call to another person.|
|Send to VM||Send an incoming call to voicemail.|
|Answer||Answer an incoming call.|
Place a call on hold.
Note: If you have the Music On Hold feature configured, the system plays music or a selected message.
|Conference||Dial a second number and use this option to speak with all parties simultaneously on the same call.|
|End||Disconnect the call.|
|Personal||Access the Names and Numbers you created in the Personal Phone List feature (found in the Outgoing Calls folder.)|
|Call History||Access individual pages that displays the last 20 calls for Missed Calls, Received Calls, and Dialed Calls.|
Display and call the contacts you have stored in your Microsoft Outlook folder.
Click a number under the Business, Home, or Mobile columns to dial the contact automatically.
The following options require Microsoft Outlook: