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Long Distance and Toll Free

Nationwide and International long distance plans
Cox Business Unlimited Plan

For one flat monthly rate, this plan puts an end to long distance spending surprises. Provided on a per-line basis, the Unlimited Plan covers all outbound direct-dialed long distance calls anywhere within the United States.

Pricing

Call us or shop online for prices. Term discounts may apply.

The Plan may be offered with Cox Business VoiceManager's Office and Anywhere Packages; each eligible subscription will be assessed a $15 MRC per line. Some restrictions may apply.

The Cox Business Unlimited Call Plan will be offered to Business Customers where facilities exist and operating conditions permit. The Plan is provisioned under the following conditions:

  • As detailed in the local state tariffs, service is provisioned up to a maximum number of flat-rated Business Access Lines (lines are priced separately);
  • Unlimited intrastate outbound toll minutes;
  • Unlimited interstate outbound toll minutes;
  • Calls are measured in 6-second increments and rounded up to the next 6-second increment.
  • The Customer must select Company as the service provider for toll services for each Business access line subscribed to under this Plan.
  • The Customer may subscribe up to a maximum of Unlimited Calling lines as specified in local state tariffs. All lines in a common hunt group must be provisioned with the Plan.
  • The Plan's Monthly Recurring Charge (MRC) will be billed in advance.
  • The unlimited intrastate and interstate outbound toll minutes included in the Plan (1) shall apply exclusively to direct-dialed calls made from the line subject to this Plan, (2)have no cash value for refund purposes, (3) are not transferable or assignable, (4) shall not be applied to calls outside the United States and its territories, and (5) shall not apply toward operator-assisted, collect calls, toll free (inbound) calls, calls billed to a third party or credit cards, or calls to directory assistance.
  • The Company may monitor the Customer's toll usage subject to the Plan. If the Customer uses the minutes under this Plan for outbound telemarketing, call centers or non-voice services, including but not limited to, data services or any other service listed below, the Customer will be presumed to be in violation of the usage restrictions of this Plan. It shall be the responsibility of the Customer to demonstrate to the Company that the usage is not in violation of the usage restrictions specified herein. Usage restrictions apply and Plan may not be used in conjunction with the following:
    • Auto dialers, any type of automatic outbound dialing or predictive calling/dialing system
    • Call Center applications
    • Automatic Call Distribution (ACD) Systems
    • Long distance Internet access
    • Resale of unlimited minutes
    • PBX trunks or services
    • Non-square electronic key and hybrid telephone systems
    • Ground start line or trunks
    • ISDN services
    • Public telephone services
    • Public access smart-pay phones
    • Multi-party conference calling, multi-party "chat" lines, or engaging in activities that generate minutes that result in revenue-sharing by a Customer
    • The functional equivalent of any system listed above
  • If the Company determines that a Customer failed to demonstrate that the usage does not violate the usage restrictions, the Company may immediately move the Customer's toll service to another plan offered by the Company and the Customer is no longer eligible to subscribe to the Plan.
Cox Business Minute Packs

Minute Packs are discounted long distance and/or toll free minutes ranging from 100 to 150,000 minutes per month. Minute Packs provide the flexibility of a flat, monthly price for the amount of long distance you need and receive lower per-minute rates.

Rates:

Customer rates and terms for each Minute Pack:
1 Year Term
Monthly Recurring Charge 

Overage Rate  per minute
2 Year Term
Monthly Recurring Charge 

Overage Rate  per minute
3 Year Term
Monthly Recurring Charge 

Overage Rate  per minute
4 Year Term
Monthly Recurring Charge 

Overage Rate  per minute
5 Year Term
Monthly Recurring Charge 

Overage Rate  per minute

Cox Business Minute Pack Calling Plans (the "Plan") are available to all Cox Business Customers who subscribe to Cox Local Service and chose Cox for both their Primary Interexchange Carrier (PIC) and Local Primary Interexchange Carrier (LPIC) provider. Cox Business Minute Packs provide Cox business customers the flexibility to choose increasingly larger blocks of interstate and intrastate long distance and toll free service minutes at decreasing rates.

All Minute Packs are available in one-, two-, three-, four- or five-year term commitment plans. The Term will commence on the first day of the next complete billing month following the execution of the Commercial Services Agreement that references this Plan.

Please Note: This Plan will continue to bill each month until it is changed or removed from your account.

 

The Plan is subject to the terms and conditions contained in the Customer Services Agreement, which may be found at www.cox.com ("Agreement"). In order to obtain Plan services at the rates identified below, Customer must meet all of the following conditions at all times during the term of the Plan selected in Section 1 above:

  1. Cox Business Customer must choose Cox as their Primary Interexchange Carrier (PIC).
  2. Cox Business Customer must choose Cox as their Local Primary Interexchange Carrier (LPIC).
  3. Customer must choose Cox as their Local Service provider.

Each Minute Pack block of minutes is shared among a Business Customer's access lines. Remaining minutes at the end of the billing period will not rollover to the next month. All MOUs in excess of the block of minutes selected will be billed at the overage rate for that block of minutes. The Plan is billed in six-second increments and rounds up to the next highest six-second increment for partial increments.

If the Customer terminates their Plan prior to the expiration of the selected term, or the Customer fails to meet all of the conditions set forth above, Cox may, at its option: (i) re-rate Customer's usage to the nearest qualifying term plan or (ii) if terminated in the first year, re-rate Customer's usage at the Standard Service Plan rate of $0.10 per minute.

The Plan authorizes direct-dialed interstate calls and will not apply to the following calls, services, or applications and cannot be used in conjunction with: Collect Calls; Calling Card; Calls to 555, 700, 900, 976 Services; Third Number Billed; Directory Assistance and Directory Assistance Call Completion; Emergency Interrupt; Repeat Call, Return Calls (per activation); Person-to-Person Calls; Busy Line Verification; Intercept Call Completion; Operator Handled Calls; Three-Way Calling (per activation); Call Centers; Automatic Dialing Equipment.

Cox Business 5 Cent Plan

For a monthly fee, the Cox 5 Cent Plan provides a flat, low cost per-minute rate for your long distance and toll free service.

Rates:

All long distance calls are $0.05 per minute.

Note: The Cox 5 Cent Plan is available to all Cox Business customers who subscribe to Cox Local Service and chose Cox as both their PIC and LPIC provider. On Interstate Long Distance calls made under this plan, a Call Setup Fee of $0.0125 per call applies.

Cox Business Nickel Call Plan

The Cox Business Nickel Call Plan gives you a free block of interstate long distance minutes per month, shared across your phone lines. The number of free minutes is based on how many local service lines you subscribe with Cox. Unused free minutes do not carryover. Calls made beyond the free minutes are rated at $0.05 per minute.

Rates:

Number of Lines Free Minutes
2 through 5 250
6 through 10 500
11+ 1,000

Note: The Cox Business Nickel Call Plan is available to all Cox business customers who subscribe to Cox Local Service and chose Cox as both their PIC and LPIC provider. Any unused minutes at the end of the billing period will not carryover to the next billing period.

The Term will commence on the first day of the next complete billing month following the execution of this Cox Nickel Calling Plan ("Plan").


Conditions - The Plan is subject to the terms and conditions contained in the Customer Services Agreement, which may be found at www.cox.com/telephone/customerservicesagreement.asp ("Agreement"). In order to obtain Plan services at the free minutes per number of lines and subsequent $0.05 per minute rate listed*, Customer must meet all of the following conditions at all times during the term of the Plan selected:

  • Customer must choose Cox as their Primary Interexchange Carrier (PIC).
  • Customer must choose Cox as their Local Primary Interexchange Carrier (LPIC).
  • Customer must choose Cox as their Local Service provider.

* Interstate Rate; the Arizona Intrastate Rate for this plan is $.05 a minute and does not include free minutes.


If this Plan is terminated prior to the term of the plan, or Customer fails to meet all of the conditions set forth in Section 3 above, Cox may (i) rerate Customer's usage during the term of the Plan to the commitment rate properly chargeable to Customer based on the term length actually achieved by Customer up to the termination date, or (ii) charge Customer the prices for Plan services as set forth in the Agreement rather than the rates in Section 4 for services after the date of Plan termination; whichever is less. The Cox Nickel Plan does not apply to the following calls, services, or applications and cannot be used in conjunction with: Collect Calls; Calling Card; Calls to 555, 700, 900, 976 Services; Third Number Billed; Directory Assistance and Directory Assistance Call Completion; Emergency Interrupt; Repeat Call, Return Calls (per activation); Person to Person Calls; Busy Line Verification; Intercept Call Completion; Any Operator Handled Calls; Three-way Calling (per activation); Call Centers; Automatic Dialing Equipment. The Cox Nickel Plan is an outbound service only and cannot be used to terminate Toll Free service.
All domestic interstate calls and calls to extended domestic locations, i.e., Alaska, Hawaii, and all US possessions are eligible for inclusion in this plan.

Cox Business Solutions Calling Plan

For a low-monthly fee, the Solutions Calling Plan provides a per-minute discount over the Standard Plan rate for your nationwide long distance. Discounting is based upon the minutes you use each month and the length of your phone service contract. Rates shown apply to both long distance and toll free service. There is no minimum use required.

Rates:

Customers will be charged the fixed rate for their combined nationwide long distance and toll free minutes of use during that month's billing cycle.

For monthly minutes used:
Your rate for this agreement length is:
1 Year Term 2 Year Term 3 Year Term 4 Year Term 5 Year Term

This plan is based on your monthly minutes of switched or dedicated long distance and the term of your service agreement. The Plan is available for one-, two-, three, four or five-year term commitment. No minimum usage obligations are associated with the Plan. The Term will commence on the first day of the next complete billing month following the execution of the Commercial Services Agreement that references this Plan. Customer will be charged the applicable fixed rates based on Customer's cumulative Minutes of Usage ("MOU") of Cox Domestic Long Distance and Toll Free interstate (rates below) and intrastate (see rates listed in state tariffs) usage in a monthly billing period:

The Plan is subject to the terms and conditions contained in the Customer Services Agreement, which may be found at http://ww2.cox.com/aboutus/policies.cox ("Agreement"). In order to obtain Plan services at the rates identified, Customer must meet all of the following conditions at all times during the term of the Plan selected:

  1. Cox Business Customer must select Cox as their Primary Interexchange Carrier (PIC).
  2. Cox Business Customer must select Cox as their Local Primary Interexchange Carrier (LPIC).
  3. Customer must choose Cox as their Local Service provider.

The Plan is shared among a Business Customer's access lines that are picked to Cox Long Distance. On Interstate Long Distance calls made under this plan, a Call Setup Fee of $0.0125 per call applies. The Plan is billed in 30-second increments and rounds up to the next highest 30-second increment for partial increments.

If the Customer terminates their Plan prior to the expiration of the selected term, or the Customer fails to meet all of the conditions under this Plan, Cox may, at its option: (i) re-rate Customer's usage to the nearest qualifying term plan or (ii) if terminated in the first year, re-rate Customer's usage at the then current Standard Service Plan rate.

The Plan is an interstate service and does not apply to the following calls, services, or applications and cannot be used in conjunction with: Collect Calls; Calling Card; Calls to 555, 700, 900, 976 Services; Third Number Billed; Directory Assistance and Directory Assistance Call Completion; Emergency Interrupt; Repeat Call, Return Calls (per activation); Person-to-Person Calls; Busy Line Verification; Intercept Call Completion; Operator Handled Calls; Three-Way Calling (per activation); Call Centers; Automatic Dialing Equipment.

Cox Business Enterprise Calling Plan

Bundle phone service with Cox Business Data or TV services and receive extra nationwide long distance per-minute rate discounts. Discounting is based upon the minutes you use each month and the length of your phone service contract. Rates shown apply to both long distance and toll free service. There is no minimum use required.

Rates:

Customers will be charged the fixed rate for their combined nationwide long distance and toll free minutes of use during that month's billing cycle.

For monthly minutes used:
Your rate for this agreement length is:
1 Year Term 2 Year Term 3 Year Term 4 Year Term 5 Year Term

The Cox Enterprise Calling Plan (the "Plan") enables Business Customers who subscribe to Cox Local Service and other Cox Business services to receive reduced rates on their domestic long distance and toll free service based on monthly call volume and the term commitment of the plan selected. No minimum usage obligations are associated with the Plan.

The Plan is available for one-, two-, three, four or five-year term commitment. The Term will commence on the first day of the next complete billing month following the execution of the Commercial Services Agreement that references this Plan.

Customer will be charged the applicable fixed rates below based on Customer's cumulative Minutes of Usage ("MOU") of Cox Domestic Long Distance and Toll Free interstate and intrastate usage in a monthly billing period:

The Plan is subject to the terms and conditions contained in the Customer Services Agreement, which may be found at http://ww2.cox.com/aboutus/policies.cox ("Agreement") and intrastate services are subject to state tariffs. In order to obtain Plan services at the rates identified below, Customer must meet all of the following conditions at all times during the term of the Plan selected:

  1. Customer must choose Cox as their Primary Interexchange Carrier (PIC).
  2. Customer must choose Cox as their Local Primary Interexchange Carrier (LPIC).
  3. Customer must choose Cox as their Local Service provider.
  4. Customer must have one (1) of the following Cox Business services:
    1. Cox Business Internet service;
    2. Cox Optical Internet service;
    3. Cox Metro Ethernet service;
    4. Cox Private Line service; or
    5. Cox Business Video.

The Minutes of Use (MOUs) are cumulative across a Business Customer's access lines that are subscribed to the Plan. On Interstate Long Distance calls made under this plan, a Call Setup Fee of $0.0125 per call applies, the initial billing increment is 30 seconds, and subsequent billing intervals are 6 seconds.

If the Customer terminates their Plan prior to the expiration of the selected term, or the Customer fails to meet all of the conditions under this Plan, Cox may, at its option: (i) re-rate Customer's usage to the nearest qualifying term plan or (ii) if terminated in the first year, re-rate Customer's usage at the Standard Service Plan rate of $0.10 per minute.

The Plan is an interstate service and does not apply to the following calls, services, or applications and cannot be used in conjunction with: Collect Calls; Calling Card; Calls to 555, 700, 900, 976 Services; Third Number Billed; Directory Assistance and Directory Assistance Call Completion; Emergency Interrupt; Repeat Call, Return Calls (per activation); Person-to-Person Calls; Busy Line Verification; Intercept Call Completion; Operator Handled Calls; Three-Way Calling (per activation); Call Centers; Automatic Dialing Equipment.

Cox Business Toll Free Service

Cox Toll Free Service lets your customers in the U.S. call you without paying long distance. You pay the same rate as your long distance service for the inbound call.

The Standard Toll Free service plan is available if you add Toll Free numbers but do not subscribe to an optional calling plan. Optional calling plans are available that can lower this per minute rate.

Rates:

All standard Toll Free service calls are $0.15 per minute.

Setup charges
Standard non-recurring charge, per number $35.00
Expedite charge, per request $50.00
Change charge, per request $35.00
Vanity Number charge, per number $25.00

 

Additional charges for Nationwide Directory Assistance Listing
Toll Free per-number charge, capped at five numbers
($25 for up to 100 numbers; ICB pricing for number blocks greater than 100)
$5.00 per month
Nationwide Listing, per number $14.50 per month

Note: U.S. or nationwide long distance covers all 50 states, and Puerto Rico, the U.S. Virgin Islands, Guam, the Northern Marianas Islands, and American Samoa.

Cox Business International Long Distance

Standard Business International Service provides long distance calling Internationally. Rates are not dependent on distance or time of day and there is no monthly recurring charge.

   For rates, select a country:

Standard Business International Service Rates

    Standard Rate Premium Service Rate Country Code
   

International Advantage Plan Discounts

For a low monthly recurring fee, the International Advantage Plan offers long distance rate discounts to select countries, depending on length of service agreement for the plan. Discounts for your selected country:

    1 year term
discount
2 year term
discount
3 year term
discount
   

Premium Service Rate: Many foreign telecommunication companies impose additional fees on Cox Long Distance to complete international calls for services they designate as premium. Premium services can include: international calls that terminate to wireless phones, pagers, personal computers and personal digital assistants (PDAs); international calls that require satellite technology; and international calls to chat lines or other information services such as 900 numbers.

Note: International plans are an outbound toll service available to new and existing commercial customers who subscribe to our business local service offering and are presubscribed to the Company's interLATA toll service. Calls are billed in 6-second increments following an initial billing period of 30-seconds.

The Term will commence on the first day of the next complete billing month following the execution of this Cox International Advantage Calling Plan ("Plan").

Conditions - The Plan is subject to the terms and conditions contained in the Customer Services Agreement, which may be found at www.cox.com/telephone/customerservicesagreement.asp ("Agreement"). In order to obtain Plan services at the rates identified, Customer must meet all of the following conditions at all times during the term of the Plan selected:

  • a) Customer must choose Cox as their Primary Interexchange Carrier (PIC).
  • b) Customer must choose Cox as their Local Primary Interexchange Carrier (LPIC).
  • c) Customer must choose Cox as their Local Service provider.

On Interstate Long Distance calls made under this plan, a Call Setup Fee of $0.0125 per call applies. Cox bills in six second increments with a thirty second minimum and rounds up to the nearest six second increment. If this Plan is terminated prior to the term selected above, or Customer fails to meet all of the conditions set forth in Section 3 above, Cox may (i) rerate Customer's usage during the term of the Plan to the commitment rate properly chargeable to Customer based on the term length actually achieved by Customer up to the termination date or the standard rates for such service under the Agreement, whichever is less; and/or (ii) charge Customer the prices for Plan services as set forth in the Agreement rather than the rates in Section 4 for services after the date of Plan termination.

Cox Business Standard Long Distance Plan

The Standard Service Plan is available to those customers who do not wish to subscribe to an optional calling plan or enter into a term agreement. This plan is available to all Cox business customers who subscribe to Cox Local Service and choose Cox as both their PIC and LPIC provider.

Rates:

All long distance calls are $0.15 per minute.

The rates and charges are for interstate calls (state-to-state), which include calls to or from the 48 contiguous states, Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands, Guam, Northern Marianas Islands, and American Samoa. On Interstate Long Distance calls made under this plan, a Call Setup Fee of $0.0125 per call applies. Calls are billed in 30-second increments and rounded up to the next highest increment.

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*There may be additional optional plans for your area. Please contact Customer Service for details.