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By Phone

Need Help? Call Us

24/7 Support
Technical Support
  • 540-776-3848

    24 hours a day

Cox Tech Solutions
  • 877 TEC SOLV (832-7658)

    24/7 Help Desk for subscribers with a Cox Tech Solutions account

Home Network Support
  • 877-891-2899

    24/7 Help Desk for subscribers with a Cox Tech Solutions Home Network Support account

Cox Home Security
  • 877-404-2568

    Questions about Cox Home Security

Sales Support
Order by phone (online offers will not apply)
  • 540-776-3848

    Monday - Friday: 8:00 a.m. – 8:00 p.m. / Saturday 8:00 a.m. - 6:00 p.m.

Order online (receive the best online-only offers)
  • 540-204-4072

    Online order support: Monday - Saturday: 9:00 a.m. - 8:00 p.m.

Ordering, Billing and Customer Service
Order by phone (online offers will not apply)
  • 540-776-3848

    Monday - Friday, 8:00 a.m. – 8:00 p.m. / Saturday, 8:00 a.m. - 6:00 p.m.

Order online (receive the best online-only offers)
  • 540-204-4072

    Online order support: Monday - Saturday, 9:00 a.m. - 8:00 p.m.

Customer Service & Billing
  • 540-776-3848

    Monday - Friday: 8:00 a.m. - 6:00 p.m. / Saturday, 8:00 a.m. - 5:00 p.m.

Send Payments or Write Us

Mail Cox services payments to

Attn: Customer Billing
P.O. Box 9001088
Louisville, KY 40290-1088

General mailing address and business office

P.O. Box 13726
Roanoke, VA 24018

By Email

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We will respond to your questions in less than 24 hours except holidays.

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Online Support

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