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24/7 Support

24/7 Automated Phone

402-933-3000
Check your balance. Make a payment. Establish or change your PIN. Confirm, establish, or change an appointment.

Customer Support, Ordering and Billing

Customer Service

402-933-3000
Sales Hours: Monday - Friday, 8 a.m. - 8 p.m. / Saturday, 8 a.m. - 5 p.m. Billing Hours: Mon - Fri 8 a.m. - 8 p.m. Technical Support available 24/7.

Mail Cox services payments to

Cox Communications
Attn: Customer Billing
P.O. Box 2732
Omaha, NE 68103

General Mailing Address (for questions, comments, etc.)

Cox Communications
11505 West Dodge Rd.
Omaha, NE 68154

We will respond to your questions in less than 24 hours except holidays.

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