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By Phone

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24/7 Support
24/7 Automated Phone
  • 504-304-8444

    Check your balance. Make a payment. Establish or change your PIN. Confirm, establish, or change an appointment.

Customer Support, Ordering and Billing
Customer Service - Billing
  • 504-304-8444

    Monday - Friday, 8a.m.- 8 p.m., Saturday, 9 a.m. - 7 p.m. / Closed Sunday

Customer Service - Technical Support
  • 504-304-8444

    Monday - Sunday, 7 a.m. - 12 a.m.

Send Payments or Write Us

Mail Cox services payments to

P.O. Box 9001080
Louisville, KY 40290-1080

By Email

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We will respond to your questions in less than 24 hours except holidays.

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Online Support

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