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Technical Support
  • 478-784-8000

    TV, Internet, and Phone

Automated Support
  • 478-784-8000

    Check your balance. Make a payment. Establish or change your PIN. Confirm, establish, or change an appointment.

Customer Support, Ordering and Billing
Customer Service Billing
  • 478-784-8000

    Monday - Friday, 9 a.m. - 6 p.m. / Saturday, 10 a.m. - 2 p.m.

Sales
  • 478-784-8000

    Monday - Friday, 9 a.m. - 6 p.m. / Saturday, 10 a.m. - 2 p.m.

Send Payments or Write Us

Mail Cox services payments to

Retail Processing Center
P.O. Box 9001086
Louisville, KY 40290-1086

General mailing address and business office

6601 Hawkinsville Road
Macon, GA 31216

By Email

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We will respond to your questions in less than 24 hours except holidays.

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