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- Technical Support
757-224-1111
24 hours a day
- Cox Tech Solutions
877 TEC SOLV (832-7658)
24/7 Help Desk for subscribers with a Cox Tech Solutions account
- Home Network Support
877-891-2899
24/7 Help Desk for subscribers with a Cox Tech Solutions Home Network Support account
- Cox Home Security
877-404-2568
Questions about Cox Home Security
- Order by phone (online offers will not apply)
757-224-1111
Monday - Friday, 8:00 am - 8:00 pm / Saturday, 8:00 a.m. - 6:00 p.m.
- Order online (receive the best online-only offers)
757-842-7266
Online order support: Monday - Saturday, 9:00 a.m. - 8:00 p.m.
- Order by phone (online offers will not apply)
757-224-1111
Monday - Friday: 8:00 a.m. - 6:00 p.m.
- Order online (receive the best online-only offers)
757-842-7266
Online order support: Monday - Saturday, 9:00 a.m. - 8:00 p.m.
- Customer Service - Southside and Peninsula
757-224-1111
Monday - Friday, 8:00 a.m. - 6:00 p.m. / Saturday, 8:00 a.m. - 7:00 p.m. / Closed Sunday
- Customer Service - Gloucester
804-693-3535
Monday - Saturday, 8:00 a.m. - 6:00 p.m.
- Customer Service - New Kent
804-843-3112
Monday - Saturday, 8:00 a.m. - 6:00 p.m.
- Billing
757-224-1111
Monday - Friday, 8:00 a.m. - 6:00 p.m. / Saturday, 8:00 a.m. - 5:00 p.m.
Send Payments or Write Us
Mail Cox services payments to
P.O. Box 9001087Louisville, KY 40290-1087
General mailing address and business office
P.O. Box 62549Virginia Beach, VA 23466
By Email
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We will respond to your questions in less than 24 hours except holidays.
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