Contact Us
You are viewing contact info for:
By Phone
Need Help? Call Us
- Technical Support
216-535-3500
TV, Internet, and Phone
- Cox Tech Solutions
877 TEC SOLV (832-7658)
24/7 Help Desk for subscribers with a Cox Tech Solutions account
- Home Network Support
877-891-2899
24/7 Help Desk for subscribers with a Cox Tech Solutions Home Network Support account
- Cox Home Security
877-404-2568
Questions about Cox Home Security
- Automated Support
216-535-3500
Check your balance. Make a payment. Establish or change your PIN. Confirm, establish, or change an appointment.
- Customer Service Billing
216-535-3500
Monday - Saturday, 9 a.m. - 9 p.m.
- Call Center
216-535-3500
Monday - Friday, 8 a.m. - 7 p.m.
- Lobby
216-535-3500
Monday - Friday 9 a.m. - 7 p.m. / Saturday, 9 a.m. - 5:30 p.m.
Send Payments or Write Us
Mail Cox services payments to
Retail Processing CenterP.O. Box 9001817
Louisville, KY 40290-1817
General mailing address and business office
12221 Plaza DriveParma, OH 44130


