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- Technical Support
216-535-3500
TV, Internet, and Phone
- Cox Home Security
877-404-2568
Questions about Cox Home Security
- Automated Support
216-535-3500
Check your balance. Make a payment. Establish or change your PIN. Confirm, establish, or change an appointment.
- Customer Service Billing
216-535-3500
Monday - Saturday, 9 a.m. - 9 p.m.
- Call Center
216-535-3500
Monday - Friday, 8 a.m. - 7 p.m.
- Lobby
216-535-3500
Monday - Friday 9 a.m. - 7 p.m. / Saturday, 9 a.m. - 5:30 p.m.
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Retail Processing CenterP.O. Box 9001817
Louisville, KY 40290-1817
General mailing address and business office
12221 Plaza DriveParma, OH 44130
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